Pricing Plans
Choose the right plan for you and supercharge your customer experience.
BI & Analytics
$15 Per agent/month Plus 0.01/minute of transcription
Bring ALL your contact center data sources together under one roof, and sharpen your insight.
- Realtime Reports
- Historical Reports
- Data Connectors
- Data Discovery
- BI Platform
- WFM can be added for $20 per agent/month
- "Quality Monitoring" can be purchased for an additional $10 per agent/month
Power
$45 Per agent/month Plus 0.012/minute of transcription
Analytics plus Quality Management tools to achieve a comprehensive closed loop from insight to action.
- Realtime Reports
- Historical Reports
- Data Connectors
- Data Discovery
- BI Platform
- Speech & Text Analytics
- Playbook Builder™
- Quality Monitoring
- GenAI Package can be added for $10 per agent/month
- WFM can be added for $20 per agent/month
Speech & Text + QM
$30 Per agent/month Plus 0.012/minute of transcription
Get deep understanding of what's happening in your contact center, and take action to drive business results.
- Data Connectors
- Data Discovery
- BI Platform
- Speech & Text Analytics
- Playbook Builder™
- Quality Monitoring
- WFM can be added for $20 per agent/month
Empower
$60 Per agent/month Plus 0.012/minute of transcription
Achieve a comprehensive closed loop from insight to action plus real-time guidance and automation.
- Realtime Reports
- Historical Reports
- Data Connectors
- Data Discovery
- BI Platform
- Speech & Text Analytics
- Playbook Builder™
- Quality Monitoring
- Agent Assist
- Agent Level Access
- Task Automation
- GenAI Package
- WFM can be added for $20 per agent/month
BI & Analytics
$.006 Per agent/minute Plus 0.01/minute of transcription
Bring ALL your contact center data sources together under one roof, and sharpen your insight.
- Realtime Reports
- Historical Reports
- Data Connectors
- Data Discovery
- BI Platform
- WFM can be added for $20 per agent/month
- "Quality Monitoring" can be purchased for an additional $10 per agent/month
Power
$.015 Per agent/minute Plus 0.012/minute of transcription
Analytics plus Quality Management tools to achieve a comprehensive closed loop from insight to action.
- Realtime Reports
- Historical Reports
- Data Connectors
- Data Discovery
- BI Platform
- Speech & Text Analytics
- Playbook Builder™
- Quality Monitoring
- GenAI Package can be added for $10 per agent/month
- WFM can be added for $20 per agent/month
Speech & Text + QM
$.011 Per agent/minute Plus 0.012/minute of transcription
Get deep understanding of what's happening in your contact center, and take action to drive business results.
- Data Connectors
- Data Discovery
- BI Platform
- Speech & Text Analytics
- Playbook Builder™
- Quality Monitoring
- WFM can be added for $20 per agent/month
Empower
$.020 Per agent/minute Plus 0.012/minute of transcription
Achieve a comprehensive closed loop from insight to action plus real-time guidance and automation.
- Realtime Reports
- Historical Reports
- Data Connectors
- Data Discovery
- BI Platform
- Speech & Text Analytics
- Playbook Builder™
- Quality Monitoring
- Agent Assist
- Agent Level Access
- Task Automation
- GenAI Package
- WFM can be added for $20 per agent/month
*All plans reflect prepaid annual commitment. Speak to sales for custom plans.
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